FAQ

We are your AI-powered co-founder here to support every step of your journey

1. Information We Collect

a. Information You Provide Directly
Account information such as your name, email address, password, and billing details.
Business details you input to generate documents (e.g., company name, industry, financial projections).
Communications with our team, including support requests, feedback, or survey responses.
b. Information Collected Automatically
Usage data, such as log-in times, document creation activity, and interactions with features.
Device and technical information, including IP address, browser type, operating system, and referral URLs.
Cookies and similar tracking technologies to remember your preferences, improve functionality, and analyze usage patterns.
c. Information from Third Parties
If you connect third-party services (such as Google Workspace, Slack, or payment providers), we may receive limited information necessary to enable the integration.
We only collect information that is relevant, adequate, and limited to what is necessary for providing and improving our services.

To provide and improve our services – including generating business plans, pitch decks, and other documentation you request.
To personalize your experience – tailoring templates, recommendations, and content to your startup’s stage and industry.
To process transactions – including payments, billing, and account management.
To maintain security – detecting, preventing, and addressing fraud, unauthorized access, or other harmful activity.
To communicate with you – including sending service updates, responding to support inquiries, or delivering important notices.
To conduct analytics and product development – understanding how the platform is used so we can improve functionality, performance, and features.
To comply with legal obligations – meeting regulatory requirements, responding to lawful requests, or enforcing our Terms of Service.
We do not sell your personal information to third parties. Any data shared with third-party providers (e.g., cloud hosting, analytics, payment processors) is limited to what is necessary for them to perform their services on our behalf and is governed by contractual safeguards.

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